Remitano is sending emails to its users to generate new address for deposits. If you send your crypto currency to the old address after July 2019, it wouldn’t be credited and support staff won’t help you with it. So Yes, your funds will be lost forever. Here is the email that is being sent.
Remitano has upgraded the coin deposit system, and generated new coin addresses for every users. The new system will report credit faster and allow us to continue to serve you better.
Starting today, please deposit your coin into new addresses which have been updated on remitano. Deposits go to old addresses will be locked and we will unlock at you request through Livechat.
We will continue to support credit for coin deposit to old addresses until June 2019. Starting July 2019, we will stop receiving deposit sent to old addresses.